*PLEASE NOTE* Due to the Coronavirus supply chain disruptions (and along with the rest of the industry), we are experiencing longer than average shipping times. Some EWheels items have up to four weeks. Please call us to get a better expectation of your shipping time.

*Orders are processed within 2 business day unless otherwise noted by our customer support team. Shipping does not occur until after the order is processed.

All products are shipped directly from the manufacturer, and have expected delivery of less than five business days. However, longer times may occur to due to circumstances out of our control.

We make no guarantee about expected delivery dates.

Free Shipping in the USA on all orders above $500.

 

Absolutely! For more information on our Financing Options please click here.

If an order is not delivered as ordered or damaged, we will fix the issue for free. It is up to the customer to make sure products are not damaged before accepting delivery. Spirit Mobility will offer a free refund for unprocessed products. Once the order is processed, the return policy below is applicable. If you are not 100% satisfied with your order, we accept returns with seven days of delivery with a restocking fee up to 30%. To qualify for a return, please see the following conditions:

• Product must be unused and in original packaging. If signs of use are observed, the return may not be accepted

• Return shipping must be paid by the customer

• Spirit Mobility must be notified of a return request within seven days of delivery

Of course! Our mobility devices come in many different colors. You can find these on the product's page.

The mobility scooter is an outdoor-oriented vehicle with handlebars and a steering tiller. On the other hand, the power chair can be used indoors and out in natural environments and is steered with one hand using a joystick. For more information, please check out our blog.